FAQ
Hi! I'm happy you're here. I hope this page is helpful and if it isn't, feel free to send me a note on the Contact page!
How do I purchase a Youngstone Studio piece?
All pieces are sold through this website, but updates can be found through instagram! A set date and time will be set for the Jewelry drops that take place in the near future, again check instagram for updates, Link in footer!
How do I pay?
Most major credit cards are accepted in my shop.
When will I get my order?
Ready to ship pieces seen on website or instagram will be shipped within 5 days of purchase-though it's highly likely that your pieces will be shipped in the first 48 hours after purchase, with tracking. Your package will come through USPS!
Ready to ship pieces seen on website or instagram will be shipped within 5 days of purchase-though it's highly likely that your pieces will be shipped in the first 48 hours after purchase, with tracking. Your package will come through USPS!
"Made for you" items will have a specified make time in the product description, usually ranging from 5-7 days before shipping!
Custom orders can take up to 4 weeks to create and ship. Tracking will be available once shipped.
Refunds
Repairs are available for items that arrive broken from travel. Refunds otherwise are looked at by me have a 10-day time frame where I will consider, just send me an email!
Repairs are available for items that arrive broken from travel. Refunds otherwise are looked at by me have a 10-day time frame where I will consider, just send me an email!
Replacements
Replacements for lost earrings, charms, etc., will be priced varying by product. Shoot me an email, lets work something out!